Assisted Living/Shared Housing Establishment · Chicago, Cook County · IDPH license #5100653
Yes — IDPH lists Hartwell Place (5520 N Paulina St, Chicago) as an active Assisted Living/Shared Housing Establishment under license 5100653, held by UNITED METHODIST HOMES & SERVICES. The current license period runs February 13, 2026 to February 12, 2027.
| Licensing agency | Illinois Department of Public Health (IDPH), Office of Health Care Regulation |
|---|---|
| License type | Assisted Living/Shared Housing Establishment |
| IDPH license # | 5100653 |
| IDPH facility ID | 6023236 |
| Licensee (legal operator) | UNITED METHODIST HOMES & SERVICES |
| Status | Active |
| Licensed units | 29 total · 0 regular · 29 Alzheimer · 0 floating |
| Alzheimer's special care unit | Yes — 29 Alzheimer units on the license |
| Current license period | February 13, 2026 – February 12, 2027 |
| Earliest license period in IDPH's online system | February 13, 2024 |
| Change of ownership on file | None recorded at this address |
| Inspection / enforcement record | None posted in the IDPH public lookup (checked October 2026) |
| Address | 5520 N Paulina St, Chicago, IL · Cook County |
| Phone (as filed with IDPH) | (773) 275-2400 |
| State record | View this establishment in the IDPH lookup |
Source: IDPH Licensing & Certification System public lookup. Last verified: October 2026.
IDPH licenses Hartwell Place for 29 assisted living units: 29 Alzheimer's/dementia special care units. About 100% of the licensed units are dedicated to Alzheimer's care, so dementia support is the core of this community.
Illinois licenses assisted living by living unit rather than by bed. An Alzheimer unit belongs to a special care program for people with Alzheimer's disease or a related dementia, which the Assisted Living and Shared Housing Act (210 ILCS 9) and 77 Ill. Adm. Code 295 hold to added staffing, training and environment requirements.
The licensee of record for Hartwell Place is UNITED METHODIST HOMES & SERVICES. IDPH shows 3 license period(s) for this establishment in its online system, the earliest beginning February 13, 2024, and no change-of-ownership record at this address.
IDPH's online system only reaches back to its 2023 migration, so a community can be licensed far longer than the earliest period shown; ask the community when it first opened.
None are posted. As of October 23, 2026, the IDPH public lookup lists no survey reports, violations or enforcement actions for Hartwell Place. That reflects what IDPH publishes online, not a guarantee that no survey has taken place.
Ask the administrator for the most recent IDPH survey and any plan of correction — establishments receive them and can share them. To raise a concern, call IDPH's Central Complaint Registry at 1-800-252-4343, or reach the Long-Term Care Ombudsman Program through the Illinois Department on Aging Senior HelpLine at 1-800-252-8966.
Hartwell Place is in Chicago, Cook County, alongside 15 other IDPH-licensed assisted living establishments in the same city. Across Cook County, IDPH lists 84 active establishments, 61 with Alzheimer units.
Nearby licensed options: Admiral at the Lake, Amazing Grace Senior Living on Talcott, Artis Senior Living of Lakeview, Ascension Living Resurrection Village, Clarendale Six Corners.
For local senior services, contact the Chicago Department of Family and Support Services (DFSS) Senior Services, the City of Chicago's Area Agency on Aging. For help comparing options, call Chicago Senior Advisor at (877) 203-5053 — free for families.
Last verified: October 2026 against the IDPH Facility Lookup. Licensing details can change between refreshes — call us for a same-day check.
Free, no-pressure help. Our job is to look out for families, not facilities.
Or call (877) 203-5053